Imageway hosting services focus is on performance, reliability, privacy, open standards, ease of use, shared pooled storage, and experience. Why settle for less?
Most managed service providers (MSP) that provide both website and email hosting usually provide the email hosting as an afterthought. The email hosting they provide is usually subpar because they don’t possess the expertise and experience required to provide a high quality email service. Many of these same providers usually decide email hosting is more trouble than it is worth and end up reselling email hosting from one of the big technology companies. Here at Imageway we know the importance of email and have went above and beyond when it comes to our own email hosting service. The over 20 years we have been in business has allowed us to optimize and mature our services to the point we feel we provide one of the best open standard hosting services on the market. Open standards are important since they are not built upon proprietary protocols which lock you into a given software or service making it hard to leave. Most of the core open email protocols we support (IMAP/POP/SMTP) have been around for over 30 years, so they are tried-and-true for reliability and software interoperability. Imageway takes email hosting to another by offering features you will be hard pressed to find included as standard and part of all the hosting packages. Such features include email archiving, email encryption, large file attachments, full featured webmail, SSL certificate, and two factor authentication (2FA) which even is supported when using IMAP/POP3. Along with a great set of features, we provide localized personalized support from highly technical staff that will be able to answer your questions without you being required to jump through multiple levels of low-level support. Having a feature rich service is not useful if it isn’t available when you need it. That is why Imageway considers reliability the most important element to any high quality business level hosting service, and why it is of upmost importance to get right. For that reason we provide a minimum 99.99% up-time reliability for our services in a given month, and in most instances our services achieve a 99.999% up-time reliability. In comparison, Amazon WorkMail, Microsoft Office365, and Google Mail have 99.9% up-time guarantees, which equates to 43.83 minutes of downtime in a given month.
To experience the Imageway difference, click the sign-up button below to get started. You can use a domain name you already purchased for the service, or can purchase a new domain during the sign-up process. All of our hosting plans include a 30-day money back guarantee, where if you are not happy with our services, we would gladly refund the first months email hosting cost. Lastly, our support staff are available if have service questions or need help with options to migrate from your existing email hosting provider without any downtime. To see a list of features we consider important to our services, see the “Features” section in our navigation menu at the top.
Imageway differentiates itself from other email hosting companies because of the following qualities:
Imageway Digital Media has setup and operates our own web and email hosting servers, which allows for flexibility and quick server system changes. Our primary servers are located in geographically separated data centers that are built for co-location of computer servers (which includes redundant power, cooling, fire protection, etc.). Most hosting companies both large and small only use a single data center for redundancy of their services, rather then geographically separated systems that are synchronized in real time. Having our systems geographically separated allows us to provide at a minimum 99.99% uptime to all our customers, even if a whole data center goes offline. Imageway uses high-end computers and disk arrays along with Unix operating systems for the hosting of our websites. We do not use cheap PC server components or problem prone operating systems like Windows. Lastly we only use the most proven and reliable software for our service offerings based on our over 20 years of specialized knowledge.
Instead of charging and offering storage limits on a per account basis like many other large hosting companies do, we offer a storage size that can be shared between many different users and functions. Using pooled storage, you can get a better bang for the buck. Why don’t we offer unlimited storage? Don’t be fooled by the “unlimited” storage advertising that is popular from many of today’s large web hosting companies. Many large web hosting re-sellers say they offer “UNLIMITED” storage resources for your site, but if you read their carefully hidden usage policy pages you will learn they have limits on using their storage resources too quickly. The large hosting companies need to enforce such limits because they host such large amount of websites on a single server and therefore must restrict resources so their servers do not become overloaded. Usually the term “unlimited storage” is a marketing term to trick customers into using their service thinking they get more, where in reality they get restricted much more in other areas of the service.
Security is becoming a major concern as more companies are hacked into and exposed. It is a tough balance because you want good strong security, but if you lock things down too much then you are limited in functionality. Due to our over 20 years of working with web system environments, we have created what we feel is the best balance between providing advanced security, but at the same time giving you advanced functionality you require. The software we utilize for our core web and email services has built-in security checks that look for suspicious activity. In addition we run scanners for malicious website files or activities and try to remove SPAM or viruses before it hits your INBOX. Of course it is still important that customers keep their website software up to date, since not all attacks can be stopped from the server side. Lastly we offer SSL encrypted sessions and certificates for all the service standards we support.
Imageway’s email services have unparalleled speed, security, and reliability due to our highly optimized hardware and software. We do not use cookie cutter slow WebMail solutions such as SquirrelMail, or Horde. Our optimized WebMail is fully integrated directly into the core email server software to provide the fastest WebMail on the market. The core email server software provides the highest level of IMAP compliance on the market so all your software can operate without issues. Lastly, our SPAM filtering system is fully integrated directly into the core email server software, we do not bolt on solutions such as Spamassassin. By having all our email services fully integrated, we provide an experience much faster than any service that uses a combination of different solutions (Postfix+Dovecot+Spamassassin+etc..) hacked together.
Additional Mail Server Features
The Approve Time Registration Tab allows you approve time spent on various projects. It shows you the fee and totals involved for that time.
The Time Tracking Tab allows you to keep track of time for various projects. This information is obtained from the various projects you have setup. You have the ability to close out weeks, and copy a previous week’s hours.
The Call Log Tab provides a place to keep track of incoming phone calls. You can a new entry and provide the date, name, company, phone, email, and a description of the call.
The Bookmarks Tab is where you keep track of the commonly visited website you use to function. These bookmarks can open in a new web browser window, or within a new tab. Included as default bookmarks are the commonly used 3rd party Internet VOIP phone services we utilize. You can access your phone service interface directly within a new tab.
The Billing Tab is where you keep track of all your billing information. You can create quotes, orders, and invoices, The documents can either be printed or you can send them by e-mail as a PDF attachment. You can also enter your expenses. With the report tool you can easily see your income and expenses. You can create as many books as you want and name them however you want.
The Tickets Tab is where you keep a list of support tickets. Tickets can be created for a customer, and a ticket number is automatically e-mail to them for reference. You can keep notes about a ticket, and change the status. Tickets can be linked to various objects such as a contact, file, or company.
The Projects Tab is where you keep a list of various projects. You can easily manage project information in one place and keep track of worked hours, material usage and travel costs. You can also share projects with customers and co-workers. At the project information panel you can easily access related comments, tasks, appointments, files etc. Projects can be linked to various objects, such files, contacts, and e-mails.
The notes tab is where you keep a list of various notes. You can create multiple notebooks, which can be shared between multiple users in your work group. Notes can be linked to various object, such as a task or an appointment. A notebook can be synchronized to your mobile devices using the SyncML synchronization technology.
The Files Tab provides a place where you can store files such as a document or spreadsheet. These files can be shared between multiple users within your work group. File can be linked to various objects, such as a task or an appointment. In addition, you have the ability to use your own Office software (we suggest the free Apache OpenOffice) to open and edit a document directly from the files tab, and when you save your file, the updated file is automatically sent to our server. You can access your file store remotely on a desktop or mobile device using the WebDAV communication protocol.
The Address Book Tab is where you keep track of all your contacts and companies. You can create multiple address books if you want to separate between work and personal contacts. You can set all different types of information for a contact, and link a contact to various object such as a file. Newsletters can be setup and sent to your selected contacts. An address book can be synchronized to your mobile devices using the SyncML or ActiveSync synchronization technologies.
The Tasks Tab is where you keep track of all the tasks that need completing, or have been completed. You have the ability to set recurring tasks and reminders for any task. Tasks can be assigned and shared between multiple users. Tasks can be linked to various other objects such as files, contacts, companies, and projects. Tasks can be synchronized to your mobile devices using the SyncML synchronization technology.
The Calendar Tab allows you to view and create calendar events. The calendar allows you to set recurring events and reminders for any given event. It is easy to set up multiple calendars and share them between multiple users. You also have the ability to invite participants for an event, and check their availability. The calendar supports import and export of popular calendar formats, and you can even synchronize your calendar to your mobile devices using SyncML, ActiveSync, or CalDAV synchronization technologies.
The E-mail Tab provides you direct access to your email. From this tab you can read your current email, or compose new e-mail to be sent. It supports creating folders, and dragging e-mail into these folders. The interface was designed to be very clean and easy to use plus extremely quick, even when you have thousands of e-mails.
The Summary Tab is usually the first tab you are exposed to. It provides a workspace where you can add panels. The panels can provide you a quick overall glimpse of information. Information such as upcoming tasks, upcoming appointments, notes, and lastly news which is linked to any Internet RSS feed.
The Blogs section provides a place where you can easily create and manage your own on-line journal based blogs. You have various setting options and templates you can pick from to create a blog that behaves and looks the way you want. This makes getting your own personal blog online in only a few steps.
The Files Section provides a place where you can store files such as a document or spreadsheet. You then have the ability to send a link to the files that are not saved in the private section to various users. An external software program is available for Microsoft Windows users if they don’t want to use the web page based interface. The external software allows you to additional sync file and directoires to the email server.
The Contacts Section allows you to view and create personal contacts. Once a contact is added, it will be used to automatically complete any email typed into the “TO:” field when composing an email. You can provide as much personal information you want in your contact list so that it can be referenced at a later time.
The Calendar Section allows you to view and create calendar events. The calendar allows you to set recurring events and reminders for any given event. You have the ability to share your calendar events with other people in your domain. An external software program is available for Microsoft Windows users if they don’t want to use the web page based interface.
The E-mail Section provides you direct access to your email. From this tab you can read your current email, or compose new e-mail to be sent. It supports creating folders, and dragging e-mail into these folders. The interface was designed to be very clean and easy to use plus extremely quick, even when you have thousands of e-mails.
Additional Web Mail System Features
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